Https://undergradresearch.gatech.edu/sites/default/files/webform/research_option_proposal_upload/_sid_/Live-Support-Speak-to-a-Live-Agent-at-Alaska-Airlines-Available-24-7-.pdf https://undergradresearch.gatech.edu/sites/default/files/webform/research_option_proposal_upload/_sid_/Live-Support-Speak-to-a-Live-Agent-at-Alaska-Airlines-Available-24-7-.pdf