Https://students.otc.edu/media/uploads/sites/54/ninja-forms/3/complete-guide-of-turkish-customer-service-representatives-.pdfhttps://students.otc.edu/media/uploads/sites/54/ninja-forms/3/complete-guide-of-turkish-customer-service-representatives-.pdf https://students.otc.edu/media/uploads/sites/54/ninja-forms/3/complete-guide-of-turkish-customer-service-representatives-.pdf