Dell's basic tech support is free for customers within the warranty period, covering issues related to hardware malfunctions or product defects. However, advanced support, such as on-site repairs or extended assistance, may require purchasing a support plan or service package. For out-of-warranty products or premium services, fees typically apply. Customers can check the specifics of ... https://medium.com/@rashasavvy22/how-to-get-help-from-dell-technical-support-via-live-chat-94aa93d1d494