Https://www.ethicscommission.nd.gov/sites/www/files/webform/quasi_judicial_bias/352/14-ways-to-contact-to-live-agent-at-american-airlines%28R--step-by-step-guide.pdf?cb=8e1a41b2 https://www.ethicscommission.nd.gov/sites/www/files/webform/quasi_judicial_bias/352/14-ways-to-contact-to-live-agent-at-american-airlines%28R--step-by-step-guide.pdf?cb=8e1a41b2