Https://discuss.cakewalk.com/topic/86940-2o-contact-methods-how-to-speak-a-live-agent-at-southwest%E2%84%A2%EF%B8%8F%E2%80%94a-step-by-step-guide/ https://discuss.cakewalk.com/topic/86940-2o-contact-methods-how-to-speak-a-live-agent-at-southwest%E2%84%A2%EF%B8%8F%E2%80%94a-step-by-step-guide/