Https://ctl.gatech.edu/sites/default/files/webform/teaching_with_technology_partner/_sid_/top-7-ways-to-connect-directly-with-copyright-customer-service.pdf https://ctl.gatech.edu/sites/default/files/webform/teaching_with_technology_partner/_sid_/top-7-ways-to-connect-directly-with-copyright-customer-service.pdf