Https://ctl.gatech.edu/sites/default/files/webform/teaching_with_technology_partner/_sid_/how-to-connect-to-a-live-agent-at-air-canada-airlines-representative-call-for-iimmediate-support-%20%281%29.pdf https://ctl.gatech.edu/sites/default/files/webform/teaching_with_technology_partner/_sid_/how-to-connect-to-a-live-agent-at-air-canada-airlines-representative-call-for-iimmediate-support-%20%281%29.pdf