Https://aact.org/sites/default/files/webform/aactfest_technical_information_t/_sid_/-reliable-strategies-connect-to-real-person-at-united-airlines-r-full-representative-support_.pdf https://aact.org/sites/default/files/webform/aactfest_technical_information_t/_sid_/-reliable-strategies-connect-to-real-person-at-united-airlines-r-full-representative-support_.pdf