Https://ns-advising.ucmerced.edu/sites/g/files/ufvvjh2111/f/webform/southwest-airlinesr-talk-to-a-live-agenttm-full-2025-support-guide.pdf https://ns-advising.ucmerced.edu/sites/g/files/ufvvjh2111/f/webform/alaska-airlines-speak-to-a-lives-agent-a-compete-support-2025.pdf